Wednesday 18 May 2016

Hannah's story

"Client and disabled husband on ESA. Client works 10 hours per week. Someone reported husband as working so ESA and tax credits stopped on 9 Feb (housing benefit wasn't). Social worker found out & spoke to DWP who said there was no case to answer but benefits couldn't be restarted until 16/2. Client will also talk to housing benefit in case they get told of the stoppage."

Thank you to Hannah for sharing her story, and thank you to the volunteer who listened and wrote it down on her behalf.